Tag Archives: member success

A Look at IPC’s Long-Range Plan

John Mitchell, IPC President and CEO, discusses the organization’s 2014 focus areas.

New IPC VP Plans to Help Members Succeed

Late last year, President and CEO John W. Mitchell created a new position for IPC: vice president of member success. That title may strike some people as unusual, but Sanjay Huprikar isn’t among them. He’s is very familiar with the title, having been the director of customer success at a software company before becoming IPC’s […]

Members – Our Constant Focus

By John Mitchell, IPC President & CEO As we near the end of the year, it is always a great time to take stock.  What has happened this year? How have we responded to unexpected surprises?  What opportunities did we miss?  What did we do really well that we should institute globally?  Next month, I […]

Message from John Mitchell, IPC President — The Only Constant is Change

In today’s column, I wanted to provide a glimpse into some of the changes happening internally at IPC. After a thorough review, I have decided to reorganize the staff into new divisions to facilitate better service to our members. I’d like to share them with you. How We Got Here (and Where is Here) When […]