Members – Our Constant Focus

By John Mitchell, IPC President & CEO

As we near the end of the year, it is always a great time to take stock.  What has happened this year? How have we responded to unexpected surprises?  What opportunities did we miss?  What did we do really well that we should institute globally?  Next month, I will provide  my end-of-year summary for IPC, but now I thought I would take a moment to reflect on one particular area that has been my central focus since joining IPC last April – members.

I recently had the opportunity to address our entire staff and the first thing I spoke with them about (and the most important thing, I might add) was that IPC is a membership organization and as such we need to be focused on the needs of our membership.  IPC is a global organization that works with the entire supply chain and focusing on the needs of our membership is not always as straight-forward as one might think.  The various challenges that face one group might be the exact opportunities and advantages that a different group of our constituents might be seeing for their future.

Fortunately, I have a great team that is capable of helping IPC sort out the proper response to these and other challenges that the organization has in supporting our entire membership.  For those of you who may have missed the announcement at the beginning of this month, our new Vice President of Member Success Sanjay Huprikar has joined IPC with expressly this objective – help our members be more successful.  As IPC is here to strengthen and advance electronics manufacturing globally, Sanjay’s member success division is here to ensure that we reach out to our membership to better understand their challenges and then work with our whole team to figure out what role IPC can play to help in (as our mission states) “…furthering the competitive excellence and financial success of [IPC’s] members….”

That’s a big job for a $2.02 billion industry that is one of the most dynamic in the world.  That being said, I believe we have the team, experience, and desire to deliver on just that promise.  We will need your help.  Thank you to those of you who have shared your thoughts, concerns, and ideas on how IPC can better meet the needs of its membership.  Also, take a moment and welcome Sanjay to the team.  His background is perfect for this position.  Not only is he an electrical engineer with more than a decade of experience at Motorola, but he has also spent the better part of this past decade working to make other organizations’ member success groups successful!

For those of you in the United States, have a great Thanksgiving!  And as always, I look forward to your input and thoughts.

John Mitchell


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