Getting a job done

After all the cutbacks of the past few years, it’s no longer unusual to realize something’s fallen through the cracks and the only way you’re going to get what’s been promised is to remind people about an unfinished job. Yesterday morning, I had to make three of these reminder calls before 10 AM.

Thankfully, I’ve found one group that routinely goes beyond the call of duty, more often surprising me with their attention to detail rather than their rush to tackle several jobs without finishing one.

The volunteers who help IPC create standards and guidelines often act like they have all the time in the world, readily offering to discuss things so I can write the articles that appear on the IPC home page. For example, one told me how to maneuver through his company’s convoluted bureaucracy late last year, then called  a week later to see if those bureaucrats had indeed had responded to notes he and I sent to them. When told they hadn’t, he checked in to remind them to live up to their promises.

If that isn’t enough to restore your faith in people, well, I’ve got a number of contrasting examples. One new contact doesn’t appear to read more than the first sentence of a note. Means brevity’s good.

But the topper came in a phone call last week, when a guy said, “I don’t usually read the messages, I read the subject line and respond to what I think is going on with the project.”

I’m sure even the volunteers who seem to have time for everything could list projects where they dropped the ball. But working with them is usually a positive experience, one that brings to mind the old adage that if you need something done, ask someone who’s busy.

One Comment

  1. mma training
    Posted March 29, 2011 at 1:19 pm | Permalink

    Hey brah great blog, looking forward to the next post.

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